Recovery (Pillar 4)

Recovery is the 4th Pillar of All Hazards Planning and has the overall responsibility for the planning process of returning business function the Community to a “Normal” state….. Pre-event status.

Recovery for an Emergency Response event means that all equipment that was used in the response is checked, re-stocked, maintained and stowed away appropriately for the next time. All responders should go through defussing and debrief sessions post event. If any changes are made to the approach, equipment, responding model or standing operating procedures (SOPs) based on the debrief feedback, supplementary training will be required.

Business Continuity Plans ensure that essential business services, functionalities, programs and operations are resilient and sustainable during and post business interruptions. Within these elements an understanding of how the business operates under normal circumstances is essential allowing for a streamlining of the process when some operational areas are unable to function normally.

By identifying appropriate people and assigning them to appropriate Business Continuity Teams, the Recovery Strategies can be initialized and maintained during an event. As the event terminates, restoration to as near normal can be operationalized by returning the MCA business functions back on line and then returning all other business functions that have been off line to normal operations.

There are 5 phases to the recovery pillar:

  1. BCP Activation & Notification
  2. BCP Operation
  3. Relocation
  4. Restoration
  5. Deactivation

The recovery phase may take many years and will affect most facets of the community at large.

Examples:

  • Long Term Health Concerns, (Flooding -Molds/Fungus)
  • Psychological Trauma (Swiss Air 111, Sept 11 2001)
  • Infrastructure Damage/Repairs (Hurricane Juan &  Katrina and Super-storm Sandy)
  • Relocation/Repatriation (New Orleans and area)

Appropriate and efficient recovery of business functionality depends on having approved and validated comprehensive Recovery Strategies in place, with those who need to make it work trained and exercised.

BCP Plan Triggers

Plan Triggers are unique for every plan type and organization. This Business Continuity Plan uses the interruption of service to a designated Mission Critical Activity that is embedded within business functional areas within the Departments’ day-to-day activities. Following an ‘All Hazards’ approach, there are no listed triggers other than those identified specifically in the Hazard, Vulnerability, Risk Assessment and the Business Impact Analysis. (See appendices) The activation of Recovery Strategies rests solely with the individuals responsible for the day-to-day operations of the business functional area activity.

There are 3 levels of activation responsibilities; the Strategic or Crisis Management level; the Tactical or managing level (EOC) and the Operational or Consequence Management or the business functional area level, the recovery strategy owners.

 

<BCM Pyramid Diagram>

 

 

 

LINKS

Evaluation & Audit

Post Event

Business Continuity Management